Contact Us
We have the following channels available for enquiries and suggestions on the Express Rail Link:
MTR Project Hotline: 2993 3333
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| Office Hours: |
Monday to Friday, 8:30 am – 6:00 pm |
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Saturday, 8:30 am – 1:00 pm |
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(Except Public Holidays) |
- Calls will be connected to a voice mailbox when the lines are busy or after office hours. Please leave your message and we will contact you as soon as possible.
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Highways Department Hotline: 2762 3552
- Office Hours: Monday to Friday, 9:00 am – 6:00 pm
(Except Public Holidays)
- Calls will be connected to a voice mailbox when the lines are busy or after office hours. Please leave your message and the hotline staff will contact you as soon as possible.
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| E-mail: xrlenq@hyd.gov.hk |
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| Mail: MTR Corporation Limited, GPO Box 9916, Hong Kong. |
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| Fax: 27959991 |
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Information Centre
- Address: Room 101-102, 1/F, New Kowloon Plaza, Tai Kok Tsui
- Tel: 23922160
(Please note that the telephone number of the Information Centre has been changed to 23922160 since 1 October 2010.)
- Fax: 35801188
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| Office Hours: |
Monday and Tuesday 9 am -1 pm and 2 pm - 5 pm  |
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Wednesday to Friday 2 pm - 5 pm |
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Saturday and Sunday 10 am - 1 pm |
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(Except Public Holidays) |
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MTR Corporation Headquarters
- Address: MTR Headquarters Building, Telford Plaza, 33 Wai Yip Street, Kowloon Bay, Kowloon
(A short walking distance from Kowloon Bay Station “Exit A1”. The main Reception Lobby is Level 2 Podium.)
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